There are tons of third-party computer security programs (antivirus, anti-malware and firewall programs, what have you) out there for the Windows Operating System. The following are the solutions that have proven to be the most effective in combating and resolving this issue: Solution 1: Disable any and all third-party computer security programs On the bright side, however, there’s a lot a user affected by this problem can do to try and get rid of it and have Outlook successfully interface with the Microsoft Exchange account. What’s worse is that this problem is a threat across all versions of the Windows Operating System and all iterations of Outlook, meaning that any Outlook user on any version of Windows can be affected by it. That being the case, not being able to successfully configure a Microsoft Exchange account into Outlook can prove to be quite the bother. Outlook is arguably the most commonly used email client available for the Windows Operating System, and Microsoft Exchange happens to be an extremely popular email service. Outlook must be online or connected to complete this action.” “ The connection to Microsoft Exchange is unavailable.
The error message has an OK button that can be clicked on to dismiss it, but clicking on OK simply leads to a dialog box popping up asking for the user’s Microsoft Exchange server and User Name, but typing in the credentials and clicking on Next doesn’t work either. Described below is the error message that countless Outlook users have reported seeing when they either launch Outlook or try to configure Outlook on their computers for the very first time.